Support
Answers to the common questions. Still stuck? We're one email away.
Frequently asked
Is buying here safe?+
Yes. You fund a balance and spend from it — we never ask for card details per skin. Items are delivered by trade directly from the seller.
How long does delivery take?+
Most trades arrive within minutes of confirming. You accept the offer in Steam like any other trade.
What if the trade fails?+
Your balance is automatically refunded. Money is only final once the item is safely in your inventory.
Do I need Steam Guard?+
Yes — Steam Guard must be enabled to receive trades. It also protects your account.
Why do you need my trade link?+
The trade link is how the seller sends you the item. You can paste it in your account settings.
Which currency are prices shown in?+
Euro (€) by default. You can switch to USD or GBP anytime; amounts are converted at today's rate.